Communicable Diseases

Are you not feeling well?

Patients must arrive at their appointments with no signs of communicable disease.

If your household member(s) are showing signs of illness, you are likely a carrier. Please reschedule your appointment. 

A minimum of 24 hours notice is required to avoid our cancellation fee with regards to scheduling conflicts.

Late cancellation fees will be waived in the case of illness. 

Late cancellations pay 50% of the treatment cost. No shows pay 100% of the treatment cost. 

Please call the therapist you are booked with to cancel. 

Lorraine: 1-604-722-3015

Heather 250-650-9272

Or E-mail

Masks & Physical Distancing

Public Health Authorities recommend the use of masks in indoor settings for those who are not fully vaccinated. 

Physical distancing should be maintained in the waiting room and high traffic areas as best as possible. It is likely that you do not know the vaccination status of everyone in the practice environment.

Our therapists are fully vaccinated.

Our therapists will continue to wear masks in the treatment room. We would appreciate it if you wore one for at least the face-up portion of the massage. 

Hand Hygiene

Hand hygiene must be followed. Sanitizer is available at entrances and our washroom is at the far end of the clinic if you prefer soap and water. 

Practice Environment Cleaning

We continue to keep a clean environment – frequently attending to high touch surfaces and the washroom. 

The treatment rooms are attended to between every appointment.