Term Conditions

Heather Saunders Registered Massage Therapy Operating as: Heather Green | The Proactive Practitioner Community Website: heathergreen.thinkific.com

Effective Date: June 09, 2026

1. Acceptance of Terms

By accessing or purchasing any course, subscription, or digital content through heathergreen.thinkific.com (the “Platform”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform.

These Terms apply to all users, including visitors, registered members, and paying subscribers of The Proactive Practitioner Community.

2. About Our Services

Heather Saunders Registered Massage Therapy (“we,” “us,” or “our”) provides online educational courses and subscription-based digital content for healthcare and wellness practitioners through The Proactive Practitioner Community.

Our services include:

  • Online courses and educational video content

  • Subscription-based community membership

  • Digital resources, worksheets, and learning materials

  • Access to course materials for the duration of your subscription or purchase

    3. Subscriptions and Billing

    Some of our content is offered on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected plan.

    Subscription terms:

  • Subscriptions automatically renew unless cancelled before the renewal date

  • You may cancel your subscription at any time through your account settings

  • Cancellation takes effect at the end of the current billing period; you will retain access until then

  • We reserve the right to change subscription pricing with reasonable advance notice

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4. Payments

All payments are processed securely through Stripe, a third-party payment processor. We do not collect, store, or have access to your credit card or banking information. By completing a purchase, you also agree to Stripe’s Terms of Service and Privacy Policy.

All prices are listed in Canadian dollars (CAD) unless otherwise stated. You are responsible for any applicable taxes in your jurisdiction.

5. No Refund Policy

Due to the digital and immediately accessible nature of our courses and content, all sales are final. We do not offer refunds on any courses, subscriptions, or digital products once access has been granted.

We encourage you to review course descriptions carefully before purchasing. If you have questions about whether a course is right for you, please contact us before completing your purchase.

Exceptions may be considered at our sole discretion in cases of documented technical failure that prevented access to content.

6. Intellectual Property

All course content, materials, videos, worksheets, and other resources available on the Platform are the sole property of Heather Saunders Registered Massage Therapy and are protected by Canadian and international copyright law.

You may not:

  • Copy, reproduce, or redistribute any course materials

  • Share your login credentials with others

  • Record, screenshot, or re-upload any course content

  • Use our materials for commercial purposes without written permission

    Access to course materials is granted for personal, non-commercial educational use only.

    7. User Accounts

    You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Privacy and Data Collection

We collect your name and email address for account creation and to send you communications related to your membership and our services. This information may be added to our mailing list.

Our Platform uses cookies and similar technologies placed automatically by Thinkific (our course platform) and Stripe (our payment processor). These are necessary for platform functionality, login sessions, and secure payment processing.

For full details on how we handle your data, please refer to our Privacy Policy.

9. Educational Disclaimer

The content provided through The Proactive Practitioner Community is for educational purposes only. It does not constitute medical advice, clinical guidance, or a substitute for professional judgment. Always apply your own professional training and judgment in clinical situations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Heather Saunders Registered Massage Therapy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform or its content.

Our total liability to you shall not exceed the amount you paid for the specific course or subscription giving rise to the claim.

11. Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of British Columbia.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes are posted constitutes your

acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: hello@getbodywell.com

  • Website: www.getbodywell.com

  • Course Platform: heathergreen.thinkific.com

    Last updated: June 09, 2026 | Heather Saunders Registered Massage Therapy | heathergreen.thinkific.com

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